www.craftico.in Privacy Policy

Effective Date: 28/08/2023


At www.craftico.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect when you visit our website and use our services, how we use and protect this information, and your rights and choices regarding your personal data. Please read this Privacy Policy carefully to understand our practices and how we handle your data.

By using our website or services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.


Information We Collect

We collect and process various types of information, including:

1.1. Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and shipping address.

1.2. Payment Information: When you make a purchase on our website, we may collect payment information, including credit card details and billing information. However, we do not store your payment information. It is securely processed by our payment service provider.

1.3. Order Information: We collect information about your orders, including the products you purchase, order history, and shipping and delivery details.

1.4. Communication Data: If you contact us via email or through our website, we may collect and store communication data, including your email address and the content of your messages.

1.5. User-Generated Content: We may collect any content that you submit to our website, such as reviews, comments, or testimonials.

1.6. Device and Usage Information: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, operating system, and browsing behavior.

1.7. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing and shopping behavior on our website. You can control how cookies are used in your browser settings.


How We Use Your Information

We use your personal information for the following purposes:

2.1. To Provide and Improve Our Services: We use your information to fulfill orders, provide customer support, and enhance our website and services.

2.2. To Communicate with You: We may use your contact information to send transactional and promotional messages, as well as respond to your inquiries and requests.

2.3. To Process Payments: We use your payment information to process transactions securely and prevent fraud.

2.4. To Protect Our Rights and Interests: We may use your data to investigate and prevent fraudulent activities and violations of our terms of service.


Sharing Your Information

We may share your personal information with trusted third parties for the following purposes:

3.1. Service Providers: We may share information with service providers who help us operate and improve our services like shipping firms for delivery etc.

3.2. Legal Compliance: We may disclose information when required by law, court order, or government request.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


Your Privacy Choices

You have the following rights and choices regarding your personal information:

4.1. Access and Correction: You can access and update your personal information through your account settings or by contacting us.

4.2. Data Deletion: You can request the deletion of your personal information unless we have a legal obligation to retain it.

4.3. Marketing Preferences: You can opt out of marketing communications at any time.


Security and Data Retention

We take reasonable measures to protect your personal information from unauthorized access and use. We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.


Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect information from children. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate action.


Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes through our website.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:


B-4/185, Chitrakoot Yojana, Ajmer Road, Jaipur-302021



Last Updated: 25/08/2023